Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
6.4
Location
7.8
Service
5.2
Dining
7.2
Guest reviews
6.4/10
based on 5 reviews
7.7
7.7/10 based on 1006 reviews
Philip
United States of America,
December
2024
6.8/10
The hotel is in an ideal location for business in Rio, with great access to the Botafogo Bay and Sugar Loaf Mountain. However, the view from my room was disappointing, and the service at the bar was lacking. The cleanliness of the room was a definite plus, and breakfast had a nice selection. Overall, it offers decent value for money, but there were some noticeable service issues.
Rooms
6.0
My room was clean, but the view was disappointing as it faced old rooftops and garbage. I had to request a change for a better view, which was initially met with extra costs and then incorrect information about availability.
Service
5.0
Service left much to be desired, especially at the bar where I had to wait a long time for someone to serve me. Reception staff were not very welcoming during my stay.
Location
8.0
The location is excellent for business, conveniently located near Botafogo Bay and with easy access to the beach, even though crossing the highway can be a hassle.
Dining
8.0
Breakfast was enjoyable with a variety of hot and cold items, and the view from the restaurant was lovely.
Facilities
6.0
The hotel features a nice bar area and a restaurant with good food options, but the lack of a bartender during my visit was disappointing.
Samuel
United States of America,
October
2024
6.0/10
The hotel has clean and comfortable rooms, which was a major plus for our stay. The amenities like daily housekeeping and breakfast service added to our experience, although the check-in process was frustrating and we faced several inconveniences during our visit. While the location had its merits, especially with nearby attractions, the overall service left something to be desired.
Rooms
8.0
The rooms were clean and very comfortable, making for a pleasant stay.
Service
5.0
Housekeeping was great and very helpful, but our check-in experience was notably rough, lacking efficiency.
Location
7.0
The hotel is conveniently located with access to attractions nearby, which made exploring easier.
Dining
6.0
Breakfast was served daily, which was a nice touch, but it could have offered a wider variety of options.
Facilities
5.0
Sadly, the hotel lacked essential items like irons and ironing boards, which is quite inconvenient.
Tony
United States of America,
October
2024
6.2/10
While the hotel is in a good location near Botafogo Bay and Sugar Loaf Mountain, there are some significant drawbacks. The view from my original room was disappointing, looking down on run-down rooftops, and the service at the bar was lacking. However, the breakfast had a nice variety and the staff overall were courteous. I found it frustrating that accessing the beach was not straightforward due to the highway crossing.
Rooms
6.0
My original room had a disappointing view of old rooftops but was generally clean. After some negotiation, I was moved to another room with a slightly better view, yet I recommend asking for a front-facing room.
Service
5.0
The bar service was quite poor; I waited a long time for someone to serve me. Although the staff were generally polite, the reception desk could have been more welcoming.
Location
7.0
The hotel is well-located across from Botafogo Bay, which is great for business, but the beach access is not easily reachable without a long walk.
Dining
8.0
Breakfast offered a nice selection of hot and cold items with a lovely view, which was a highlight of my stay.
Facilities
5.0
The bar area is not well-stocked, and seating is limited, making it less enjoyable to relax there.
Eric
United States of America,
September
2024
6.6/10
I had a mixed experience at this hotel. While the bar was impressive and the room was decent and quiet, my overall impression was affected by poor service upon check-in and some cleanliness issues in the room. The staff seemed overwhelmed, and the maintenance of some facilities needs attention. Given the price, I expected better quality and service throughout my stay.
Rooms
6.0
The room was decent and quiet, although the view was just the back of neighboring flats. The bed was comfortable.
Service
7.0
The service was excellent once I got past the initial confusion at check-in, where it took a long time to sort things out.
Location
8.0
The hotel is located within convenient reach of the airport, which was helpful for my late-night arrival.
Dining
7.0
The bar experience was enjoyable, and I appreciated the good selection of drinks. However, the dining options were not extensively explored.
Facilities
5.0
The hot tub area needs better management as it was chaotic and the temperature issues were concerning.
Paul
United States of America,
September
2024
7.0/10
I had a mixed experience at this hotel. The location in Botafogo is great, with amazing views and plenty of nearby amenities. However, the service was disappointing, particularly with staff being unfriendly. The rooms were generally decent, but cleanliness could certainly be improved. It offers good value for money, especially given its proximity to key attractions.
Rooms
6.0
The rooms were decent but had issues with cleanliness; my first room smelled bad and the second needed more cleaning attention.
Service
5.0
The service was frustrating at times, with some staff being impolite and not helpful.
Location
9.0
The location is very convenient, just minutes away from 'Pão de Açúcar' and close to a shopping mall and various dining options.
Dining
7.0
The breakfast was good, but the view from the restaurant needs improvement as it faces the toilets.
Facilities
7.0
The hotel has basic facilities, but there is room for improvement, especially regarding the maintenance.